This privacy policy explains how the independent PointsBet information guide at pointsbets-bets.com may handle information when an Australian visitor reads the site or contacts the editorial team. It is written in general terms because the exact data available to a website can depend on hosting, browser settings, security tools and services that may change over time. It does not describe the privacy practices of the separate PointsBet operator website.
Information you choose to provide
You can browse most informational pages without creating an account with us. If you email [email protected], we may receive your email address, name if included, message and any details you decide to share. Please do not send passwords, payment details, identity documents, full account credentials or other sensitive information. We only need enough context to understand an editorial question or a request about this website.
Messages may be retained for as long as reasonably needed to answer the request, maintain a record of site correspondence or handle a follow-up. We do not promise that an email sent to this guide will reach the operator or resolve a wagering account matter. Operator account questions should be directed through the official PointsBet channels.
Technical and usage information
Like many websites, the server or security layer may record limited technical information such as an IP address, browser type, device category, referring page, requested URL and approximate time of access. This information can help deliver pages, detect abuse, investigate errors and understand whether the site is functioning normally. It is not treated as a betting account record, and this guide does not need access to a visitor’s private operator account.
Aggregated usage information may show which pages receive attention, such as a guide to login, the app or responsible gambling. Where analytics tools are used, their own privacy notices and settings may apply. We aim to use such information for site maintenance and editorial improvement rather than to make decisions about a visitor’s ability to bet.
Cookies and similar technologies
A cookie is a small file or value that a browser can store. Essential cookies may support basic preferences, security or page operation. Optional analytics or similar technologies, if enabled, can help us understand visits in an aggregated form. You can restrict or delete cookies through browser controls, although doing so may affect the way some pages behave. Your browser may also offer tools to block third-party storage and clear previously saved data.
Sharing and retention
Information may be accessible to service providers that help host, secure, maintain or deliver this website, but only as needed for those technical purposes. We do not describe this guide as a betting operator and do not sell visitor messages as a wagering product. Data may also be disclosed where necessary to comply with a lawful request, protect the site or address suspected misuse.
We keep information only for a reasonable period connected with the purpose for which it was collected, unless a longer period is needed for security, records or legal obligations. Retention can vary by the service involved. Anonymous or aggregated information may remain useful after direct identifiers are removed.
Your privacy questions
You can ask what personal information may be associated with a message you sent, request correction of inaccurate details or ask for deletion where appropriate. Requests may need enough information to identify the correspondence, and some records may need to be retained for security or legal reasons. Contact [email protected] with “Privacy request” in the subject line. This policy may be updated when the site, tools or applicable requirements change, so check this page again after a material update.